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But if you create an incident manually and want it to be added to the Rule scope, you need to:

  1. Add the [Alert catcher] Connection field to the issue screen

  2. Add post-function Add/update rule scope

Thus, to add an incident to a scope rule, it is necessary that the Connection field is not empty and then the transition to a workflow with the Add/update rule scope post-function is processed.

Manual incidents processing

If your incidents created manually by the user and you want to apply rule actions for them follow the next steps:

  1. Add the [Alert catcher] Connection field to the issue screen

  2. Add post-function Add/update rule scope

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Info

Please note that the issue type of the created incident may vary, except for the problem issue type of the rule action.
It means that Alert Catcher does not check the issue type of incident that set up in Connection for manual processing.