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But if you create an incident manually and want it to be added to the Rule scope, you need to:
Add the [Alert catcher] Connection field to the issue screen
Add post-function Add/update rule scope
Thus, to add an incident to a scope rule, it is necessary that the Connection field is not empty and then the transition to a workflow with the Add/update rule scope post-function is processed.
Manual incidents processing
If your incidents created manually by the user and you want to apply rule actions for them follow the next steps:
Add the [Alert catcher] Connection field to the issue screen
Add post-function Add/update rule scope
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Please note that the issue type of the created incident may vary, except for the problem issue type of the rule action. |