Custom fields

Two fields - [Alert Catcher] Connection and [Alert Catcher] Alert ID - are automatically added to the Alert Catcher after installation.  The Connection field is used to display information about the connection and the rule. The Alert ID field shows the incident identifier from a third-party system.
These fields are not required to be added to the view/edit/create issue screen, but they can be useful for generating reports or adding issue manually to rule scope.

Open

The Connection field can be used to change the connection/rule, but only together with the Add/update rule scope post-function. You change the value of this field at first, but can only process these values once the post-function has been executed.

Open