How it works?

1. Support Agent Interface

The "Customer Card" plugin adds a button to the Jira agent toolbar:

Clicking on the button opens a support agent interface (pop-up window) with the ability to quickly access the client's profile:

Also, the support agent interface can be opened from any Jira page on a separate page by clicking on the "Customer Card" item in the App submenu:

A separate plugin page where the Jira agent can quickly find, view, and add additional client information who created a service request:

2. Support Agent Interface

• Click "Edit" to enter the Confluence editor and use the page layouts feature to structure your content using sections and columns.

• Use headings to format your text and drag and drop images into your page to provide visual interest.

• Click "Insert" and select "Other Macros" to add macros for navigation, special formatting and other media.