1. Support Agent Interface
The "Customer Card" plugin adds a button to the Jira agent toolbar:
Clicking on the button opens a support agent interface (pop-up window) with the ability to quickly access the client's profile:
Also, the support agent interface can be opened from any Jira page on a separate page by clicking on the "Customer Card" item in the App submenu:
A separate plugin page where the Jira agent can quickly find, view, and add additional client information who created a service request:
