Domains

The License Manager plugin retrieves domain information from public WHOIS records to monitor the expiration status of your website’s domains. It tracks when domains are due to expire and sends timely notifications to keep you informed.

Notifications are delivered in the form of automatically created Jira issues, with the responsible person assigned as the Assignee. The notification period is configurable by administrators in the Notification Settings section.

List of domains in tracking

Add Domain

Adding a domain

Manage Access

When adding a new domain, you can configure Manage Access settings to control who can view, edit, and receive notifications related to the domain:

Owner – The user designated as the owner of this domain entry. The owner typically has full control over the entity.
Assignee – Select the user who will be automatically assigned to the Jira issue when the domain is approaching its expiration date.
Share – Choose additional users who will have the same permissions as you (the creator) to view, edit, and delete the tracked domain.

These settings ensure that the right team members are informed and have access to manage the domain lifecycle effectively.

Add Custom Domains

The License Manager plugin supports most popular TLDs and registrars, however sometimes adding a domain in a rare domain zone may not be possible for technical reasons. To add such a domain, simply check the Add a Domain Manually checkbox and manually enter the name of the registrar and the expiration date for the domain.

Adding a custom domain

Update

The License Manager plugin automatically checks and updates the expiration date for domains based on the schedule configured in the Notification Settings. However, there may be situations where you need to manually force an update of the domain registration information — for this purpose, the Update functionality is available.

To update a single domain, navigate to the Actions menu next to the domain and click Update. This will force a refresh of the expiration data for that specific domain.
For multiple domains, use the bulk actions update option. Simply select the desired domains from the list and click the Update button to refresh their expiration data all at once.

This functionality is useful when you suspect that domain information may be outdated and want to ensure the data is current.

Domains that were added manually (i.e. Custom Domains) and have custom registration information do not support the Update feature. For these domains, you must manually update the expiration date information as needed.

Import/Export

To quickly add a large number of domains at once, as well as conveniently manage a list of all your domains in CSV format, use the Import/Export function.

Import/Export for all domains

Manage Access

You can share domains added to the License Manager plugin with anyone in Jira on your instance. You can grant access either to an individual user in Jira or at a user group level, such as Jira Administrators.

Near the domain entry in the Actions menu, select Manage Access:

Manage Access

In the modal window that opens, select users or groups who will be granted access:

User selection

When you share a domain with another user or group of users, those users automatically become the owner of that domain's record and have full rights.