For identification of demands from third party systems in Alert Catcher, there is created the additional entity - connection. In essence, the connection is the name of the system from which you will receive notifications. When you create a connection, a REST-resource is created as well, so that you can use to create/change incidents in Jira.
Read more about the REST resource for incident creation and its benefits here.
To view all connections, go to Connections page.
To create a connection, click on the button Create connection.
On the connection creation page you need to specify:
Once the connections are established, you will be directed to the rule management screen.
Once the connection is established, you need to put it in the active state. To do this, go to the Connection settings tab and change the value of the State field.
To change the connection, click the Connection settings tab. This page shows you the basic connection settings as well as the REST resource for creating incidents. This screen displays the same fields that you used to create the connection. The last field, State, is responsible for the connection activity. If the connection is in Disabled state, you cannot create new incidents.
The Security tab displays additional information to configure the connection.
The following fields are available on the settings page: